Privacy Policy

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company details when you reach out to us or sign up for our services.
• Inquiry Data: Information you provide in forms, emails, or other communications with us.
• Client Data: Data you submit for processing through our data refinement services, governed by separate data processing agreements.
• Infrastructure Logs: Our web hosting infrastructure (Amazon CloudFront) records standard server access logs as part of normal cloud operations. These are infrastructure records — not behavioral analytics, and not used to profile individual visitors.

We use collected information to:

• Respond to Inquiries: Answer questions, provide quotes, and communicate about our services.
• Deliver Services: Process, refine, and deliver datasets as contracted with our clients.
• Platform Operations: Maintain and improve the reliability and performance of the platform using infrastructure-level signals only — not behavioral tracking.
• Legal Compliance: Meet regulatory requirements and protect our legal rights.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist with hosting or email delivery, under strict confidentiality agreements.
• Legal Obligations: When required by law, court order, or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@mywaypoint.ca.

We implement industry-standard security measures to protect your information, including encryption, secure data storage, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

For details on how we handle client data during processing, please see our Security, Governance & Trust page.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

We do not use advertising cookies, marketing cookies, or third-party tracking pixels. We do not participate in advertising networks, retargeting systems, or behavioral profiling tools.

We do not use client-side analytics tracking software — there is no Google Analytics, Meta Pixel, LinkedIn Insight Tag, Hotjar, or equivalent tool installed on this site. We do not build behavioral profiles of how visitors use this website.

This website does not load fonts or any assets from Google Fonts or any other external font service. Fonts are served from our own infrastructure.

Our hosting infrastructure (Amazon CloudFront) may record standard server-level access logs as part of its normal operation. These are infrastructure records and are not used for visitor profiling or behavioral analysis.

You can verify the absence of tracking by inspecting your browser's network requests while visiting this site. There are no analytics beacons, tracking pixels, or third-party marketing scripts.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.